
New TRAI guidelines
issued pertaining to "The Telecom Commercial Communications Customer Preference
Regulations, 2010" (NCPR). This regulation to be effective 1-March-2011.
To summarize, the changes in the processes are:
1) Message Categories: NCPR differentiates the SMS in two categories
a) Transactional: Messages Directly concern to Subscriber. Example:
(i) Bank A\\C Balance
(ii) Debit\\Credits Inform of Bank A\\C, Demat A\\C, Credits Card or Debit Card
(iii) Inform of Booked Locomotive by Railway or Airlines.
(iv) Information of ward by the registered Educational Institute to the Parent
or Gurdians.
b) Commercial: Message not directly concern to subscriber
(i) Shares & Commodities Tips provided by Stock
(ii) Sales, discount, offer etc by any anyone - Retails Outlet, Brands, Real
Estates Dealers\\Company etc
Like Wise Message, NCCP has categorized Registered subscribers into Two Category
a) All Block: Except Transcational SMS, no SMS will be send to them.
b) Partial Block\\Preferred Choosed:
For Subscribers who want to receive SMS from Certain group, NCCP has designed
this category. NCCP has under this category has made SEVEN sub-category namely
(1) Banking/Insurance/Financial products/credit cards
(2) Real Estate
(3) Education
(4) Health
(5) Consumer goods and automobiles
(6) Communication/Broadcasting/Entertainment/IT
(7) Tourism and Leisure
2) Timings:
Commercial messages: From 9 AM to 9 PM.
Transactional messages: 24 Hours
3) Sender ID:
Transactional Message: Operator Code followed by Area Code dash – and the last
six digit will be identifier of the organization
That mean now Sender Id will be of 6 Digits (Reduced from 8 digit to 6 digit)
For eg – XY-yyyyyy
Commercial: 9 digit alpha numeric code provided to us by the Operator.
For eg - XY-Cyyyyy
For any customer sending Commercial messages only, no registration will be
required from customers as ISHIKA Technologies Private Limited will provide
access to its Telemarketer registration for the purposes of sending out messages
and registering Sender IDs with the operator without any Telemarketer
Registration cost.
We, as a market leader, would reassure you that ISHIKA Technologies Private
Limited is completely geared up with best technology and solutions to mitigate
any issue and come out victorious in all situations.
Your ISHIKA Technologies Private Limited Account Manager shall be in touch with
you to handle all your queries and provide you with best of the solutions.
Should you have any further queries, please feel free to contact your ISHIKA
Technologies Private Limited Account Manager or Email us at sales@ishikatech.com.
Regards
SMS Division,
ISHIKA Technologies Private Limited
www.ishikatech.com |